Privacy Policy
Last updated: 12 November 2026
Who we are
This website is run by Lee Porter, a sole trader trading as Surrey Brick Restoration, of 56 Queenhythe Road, Guildford, Surrey GU4 7NX ("we", "us"). We are the data controller for the personal information described in this policy.
If you have any questions about this policy or your information, email [email protected] or call 07813 663083.
What we collect
When you send an enquiry through our quote form, email or phone us, we collect:
- your name, phone number and email address
- the postcode of the property and details of the work you want
- any photos you choose to send
- anything else you tell us about your project
When you visit the website, our hosting provider processes technical information such as your IP address and browser type to deliver the site and protect it from abuse. We do not use advertising or tracking cookies. See our cookie policy.
How we use it and why
- To reply to your enquiry and prepare a quote. Our lawful basis is taking steps at your request before entering into a contract.
- To carry out and manage work for you, including arranging visits, invoicing and aftercare. Lawful basis: performance of a contract.
- To keep records we are required to keep, such as accounting records. Lawful basis: legal obligation.
- To protect our website from spam and abuse. Lawful basis: our legitimate interests in keeping the site secure.
We will not sell your information or use it for marketing without your permission.
Who we share it with
We use trusted service providers who process information on our behalf:
- Cloudflare, which hosts this website and provides spam protection (Turnstile) for our form
- Microsoft, which provides our email service (Microsoft 365)
Some of these providers may process data outside the UK. Where they do, they use safeguards approved under UK data protection law, such as the UK International Data Transfer Addendum or the UK–US data bridge.
How long we keep it
We keep enquiries and customer details for up to 12 months, then delete them. The only exception is information we must keep by law, such as invoices and accounting records, which we keep only for as long as HMRC requires.
Your rights
You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, and to ask us to transfer it. To use any of these rights, contact us using the details above. We will reply within one month.
Complaints
If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.